What is installed during GroupChat Server setup, can I also manually remove an installation?
The GroupChat Server installation deploys files to your Program Files folder on filesystem, creates a registry branch and registers three windows services. The manual uninstallation is described in the following three steps. These steps should be considered as background information mainly. It is highly recommended to use the provided uninstaller of the product only and perform the following steps only as an experienced administrator being in contact with the support team.
Step1: Stop and uninstall the windows services
First, the three shown windows services needs to be stopped in the Service-Management-Console (Start - Settings - Control Panel - Administrative Tools - Services).
Next, these services needs to be deleted (unregistered) with the windows command line (cmd):
c:\> sc delete "GroupChat WebControl"
c:\> sc delete "GroupChat Server"
c:\> sc delete groupchatdb
Step2: Remove installation files
After the services have been stopped (and deleted) from step1, the program files can be removed from the specified target installation directory. Normally this is: c:\program files\DeltaMind GmbH\GroupChat Server
Caution: At least a database backup should be previously performed by backing up the "GroupChat Server\DBEngine" path. Otherwise all chat logs, chatuser entries and other GroupChat Server settings will be lost.
Step3: Remove registry entries
During installation the following registry branch is created: HKLM \ SOFTWARE \ GroupChat_Server
This entry can also be removed but is not mandantory.
[Step4: Remove MSI installer entry]
Depending on the installation state, it might be also necessary to remove the MSI installer entry for GroupChat Server with this tool: http://support.microsoft.com/kb/290301/EN-US/
This is only necessary if a GroupChat Server entry is left in your Control Panel - Add/remove programs (software) section.